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Shift Supervisor

JOB RESPONSIBILITIES:

  • Serve as role-models and lead the team.
  • Ensure that associates are providing great customer service.
  • Participate in the training of associates.
  • Follow cash handling procedures.
  • Enforce policies and procedures by role-modeling and communicating expectations to associates; including scheduling shifts.
  • Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.
  • Maintain restaurant ambiance by monitoring food presentation, restaurant cleanliness, lighting and background music.
  • Maintain proper uniform following uniform and dress code guidelines.
  • Run quality opening, mid and closing shifts ensuring a consistent positive customer experience.
  • Effective use of daily company tools and systems.
  • Apply cost balancing knowledge in day-to-day operations.


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